Monday, January 17, 2011 5:33 PM EST
By Lee Gibson
The reality is, a Phone Interview is one of the most important steps in the recruitment process for almost every position available in today's crowded job market.
More and more people are looking for work which means the volume of applicants for most positions has simply become too large for one person to handle. So, Hiring Managers are relying on HR Professionals and Recruiters to cut this volume down to size through Phone Interviewing-so only those A-level candidates get the Hiring Managers attention.
In other words, Hiring Managers are too busy to deviate from their core responsibilities to screen every candidate who might apply to every position they may have open under them. So, they put their trust in HR Professionals and Recruiters to find the best candidates from the high volume applications received.
It's like auditioning for a play - everyone who is interested can try out, but on opening night, the audience will only see those who preformed the best at the auditions. Like the audience, the Hiring Manager wants to be impressed when the "actors take the stage." So, if you make mistakes or fail to perform well at the Phone Interview Stage of the process your big break could be in jeopardy.
You have to treat the Phone Interview seriously and ensure you are prepared. Here is why:
1. Although, the Phone Interviewer cannot give you the job, they can take it away from you.
Don't get me wrong, the Phone Interviewer is not out to get you and they will not be overly critical. (In fact, it would make their job easier if you do a great job on the Phone Interview.) But, they will be watching for red flags and mistakes. If you make a serious mistake, they have no choice but to fail your Phone Interview.
2. Recruiters are your allies on the inside.
Impress a Phone Interviewer and they will quickly become the strongest ally in your network. Think of it like this: The Recruiter and the Hiring Manager have a rapport, they work closely together, talk to each other everyday, and the Recruiter has gained the trust of the Hiring Manager. As a job seeker-that is someone I want on my side!
It's one thing for the Hiring Manager to see on your resume you have sales skills, but its quite another for a Recruiter, someone the Hiring Manager trusts, to tell the Hiring Manger you have a high selling potential.
The Recruiters job is to "sell" qualified candidates to the Hiring Manager. You want to be in that crowd and an error free Phone Interviewer will get you there!
3. Your resume doesn't tell the whole story.
You have so much you would like to share on your resume. I understand-it's not easy to display a ten year career on a couple of 8 ½ x 11 pages.
By properly preparing for your Phone Interview, you can really help yourself here. A Phone Interview is going to (likely) consist of questions related to your past experiences and job qualifications. It's really your chance to get the proudest and most successful moments of your career on record. But, you can only accomplish this if you have taken the time to properly understand the wealth of your skills and experiences and how they relate to the job your interviewing for.
The Phone Interviewer is going to make note of almost everything you say during the Phone Interview. I say almost everything, because they aren't going to be interested in things which do not relate to your ability to preform well in the position for which you are interviewing. So, you have to spend time ensuring you align your self with the position before you pick up the phone for your Phone Interview.
So, what happens with those notes? They are available to the Hiring Manager to review along with your resume. A well executed Phone Interviewing adds more value to your candidacy and makes available vital information you would not put on a resume.
Those are the reason's you need to avoid mistakes during your Phone Interview.